Privacy Policy

Last updated: June 08, 2026

1. Introduction

FacelessVideo ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI video generation service. We collect minimal data necessary to provide and improve our services.

By using our service, you consent to the practices described in this policy. If you do not agree, please do not use our service.

2. Information We Collect

We collect the following categories of information:

2.1 Account Information

  • Email address
  • Display name
  • Account credentials (stored securely hashed)

2.2 Generated Content

  • Story scripts and prompts you submit
  • Images and videos generated through our platform
  • Project configurations and preferences

2.3 Usage Data

  • API usage metrics for quota management
  • Service interaction logs
  • Performance and diagnostic data

2.4 Payment Information

Payment information is processed exclusively through our payment providers (Creem/Stripe). We do not store your credit card details or sensitive payment data on our servers.

3. How We Use Your Information

We use the collected information for the following purposes:

  • To provide, operate, and maintain our AI video generation service
  • To process payments and manage your subscription
  • To improve our AI models and service quality
  • To send service-related notifications and updates
  • To detect, prevent, and address technical issues or abuse
  • To comply with legal obligations

4. Data Storage and Security

Your data is stored securely using industry-standard encryption and access controls:

  • Account data is stored in encrypted databases
  • Generated content (images, videos) is stored on secure cloud storage (S3/R2)
  • Passwords are hashed using industry-standard algorithms
  • All data transmissions are encrypted via TLS/SSL

We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Data Sharing and Disclosure

We do not sell your personal data. We share information only in the following circumstances:

  • AI Service Providers: Third-party AI providers (such as DeepSeek, OpenAI) process your content to generate videos. These providers are bound by their own privacy policies.
  • Payment Processors: Creem/Stripe processes your payment information. We do not store credit card details.
  • Service Providers: Hosting, email delivery, and analytics providers that help us operate our service.
  • Legal Requirements: When required by law, regulation, legal process, or governmental request.

6. Cookie Policy

We use only essential cookies required for the operation of our service:

  • Authentication tokens: Required to keep you logged in and secure your session
  • Preferences: To remember your settings

We do not use tracking cookies, advertising cookies, or analytics cookies without your consent.

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

  • Right to Access: Request a copy of your personal data
  • Right to Rectification: Request correction of inaccurate data
  • Right to Deletion: Request deletion of your account and personal data
  • Right to Data Portability: Export your data in a machine-readable format
  • Right to Object: Object to processing of your data under certain conditions

We comply with GDPR and other applicable data protection regulations. To exercise any of these rights, contact us at info@aicut.pro.

8. Children's Privacy

Our service is not intended for users under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal data from a child under 13, we will take steps to delete such information promptly.

9. Data Retention

We retain your personal data for as long as your account is active. When you delete your account, we will remove or anonymize your personal data within 30 days, unless we are required to retain it longer by law.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: info@aicut.pro